Customer Service Industry News Monitoring

Published on 04:03 GMT

Data is crucial for banking industry to move to new development phase

Data is crucial for banking industry to move to new development phase Attendees at the seminar. VNS Photo The banking industry, one of the leading fields in applying technology and digitalising services, has all the conditions to move to a new development …

Source: Vietstock - Pending
Published on 05:32 GMT

MSIG INSURANCE (MALAYSIA) BHD ANNOUNCES CEO TRANSITION: MR CHUA RETIRES AFTER 42 YEARS OF DISTINGUISHED SERVICE

Industry veteran steps down after leading company through 15 years of consecutive business growth and digital transformation, succeeded by Ms Ang Yien Chia. KUALA LUMPUR, MALAYSIA, July 11, 2025 /⁨EINPresswire.com⁩/ -- MSIG Insurance (Malaysia) …

Distribution channels: Banking, Finance & Investment Industry, Business & Economy ...
Published on 01:24 GMT

Car rental company’s AI dent detection met with customer frustration

Now that Hertz Car Rental is using artificial intelligence (AI) to track any dings, dents, scratches and more that customers inflict on rental vehicles, customers are incurring large charges for damages invisible to the naked eye. Some said they’re seeing …

Source: Straight Arrow News - Neutral
Published on 00:22 GMT

Kobe Motor introduces Powertrain Warranty with Auto Miraj as authorised service partner

From left: Kobe Motor Company Director Hamza Ali, Director Ijaz Ali, Auto Miraj Group Chairman Iroshan Saratchandra, Kobe Motor Company President Umar Ali, Auto Miraj Group Deputy Chairman Ramith Sarathchandra, and Kobe Motor Company Director Shameer Ali …

Source: Daily FT - Pending
Published on 00:21 GMT

Why AI Service Agents Are Frustrating Customers

Businesses say the use of AI customer service agents is increasing efficiency and decreasing costs, but consumers are growing increasingly frustrated. Illustration by The Epoch Times, Shutterstock | July 10, 2025Updated:July 10, 2025 Artificial …

Source: The Epoch Times - Right-wing
Published on 00:58 GMT

Honor the Best in Hospitality: Nominate for Service Excellence Awards

The South Shore Convention and Visitors Authority is now accepting nominations for the 19th annual R.O.S.E. and R.I.S.E. Awards, recognizing outstanding hospitality professionals across Northwest Indiana. The R.O.S.E. Awards (Recognition of Service …

Source: Valpo Life - Indiana - Neutral
Published on Jul 10, 2025

Natterbox launches AI Assistants and AI Agents to resolve over 70% of customer queries

Natterbox, the AI-powered contact center provider, launches AI Assistants and AI Agents – part of its dynamic AI workforce fully integrated into the world’s #1 CRM, designed to cut call queues, reduce costs, and free up human agents to focus on higher- …

Source: MarTech Series - Neutral
Published on 06:57 GMT

India Telecom Market: Industry Size to Reach USD 71.3 Billion by 2033 - Expanding at a CAGR of 7.79%

UTTAR PRADESH, INDIA, July 10, 2025 /⁨EINPresswire.com⁩/ -- According to IMARC Group's report titled “India Telecom Market Report by Services (Voice Services, Data and Messaging Services, OTT and Pay-tv Services), and Region 2025-2033,” the report …

Distribution channels: Business & Economy, Technology ...
Published on 01:41 GMT

Startups chase finserv companies seeking GenAI customer support use cases

The highly regulated financial services industry is finding application of generative artificial intelligence models in customer-facing operations, from onboarding to servicing and basic query resolutions, as adoption of the technology goes up and its cost …

Source: The Economic Times - Center-right
Published on 07:22 GMT

OceanBase Recognized as an Asia/Pacific Customers’ Choice for the Second Consecutive Year in the 2025 Gartner® Peer ...

SINGAPORE, July 11, 2025 /PRNewswire/ — For the second consecutive year, OceanBase has been peer-recognized as an Asia/Pacific Customers’ Choice and a global “Strong Performer” in the 2025 Gartner Peer Insights™ Voice of the Customer for Cloud …

Source: Macau Business - Pro-Government
Published on 05:38 GMT

Amazon Enters Delhi’s Quick Commerce Arena With 10-Minute Delivery Service

Last Updated:July 11, 2025, 09:19 IST Amazon has launched its 10-minute delivery service, Amazon Now, in India’s capital city, expanding its footprint in the fast-growing quick commerce market Amazon 10-Minute DeliveryAmazon Now In Delhi: Amazon has …

Source: News18 - Center-right
Published on Jul 10, 2025

Double E Group Acquires CAC, Further Enhancing its Strength in the Global Converting Industry

Published: July 10, 2025 Double E Group, a global leader in converting components and web handling technology, has announced its acquisition of Converter Accessory Corporation (CAC), further solidifying its position as a dynamic and fast-growing force in …

Source: PFFC Online - Pending
Published on Jul 10, 2025

Dubai Airport Revolutionizes Travel With Greet and Go Pickup Service on Terminal 3

July 10, 2025 | Dubai, UAE- Dubai Airports has announced the introduction of a new smart pickup service, the DXB Greet and Go pickup service, at Dubai International Airport Terminal 3, for passengers utilizing pre-booked hotel, limousine, or tour operator …

Source: Times of Dubai - Pending
Published on Jul 10, 2025

Claims Processing Software Market Global Opportunity Analysis and Industry Forecast, 2020-2030

Claims Processing Software Market Global Opportunity Analysis and Industry Forecast, 2020-2030 NEW CASTLE, DE, UNITED STATES, July 11, 2025 /⁨EINPresswire.com⁩/ -- Allied Market Research recently published a report, titled, 'Claims Processing …

Distribution channels: Banking, Finance & Investment Industry, Business & Economy ...
Published on 05:44 GMT

Zilliz Cloud Powers Enterprise AI Agent Revolution Across Industries

(MENAFN- PR Newswire) Vector database technology enables intelligent automation in real estate, financial services, and beyond SAN FRANCISCO, July 11, 2025 /PRNewswire/ -- Zilliz , the company behind the open-source Milvus vector database, today …

Source: MENAFN - Indeterminate
Published on Jul 10, 2025

FieldRoutes Annual Pest Industry Report Finds Challenges with Cost of Materials, Equipment

ST. LOUIS, Mo. – FieldRoutes, a ServiceTitan product and cloud-based and mobile SaaS provider for field service businesses, released its annual State of the Pest Industry Report, a comprehensive study of over 1,000 pest control company employees, and …

Source: PCT - Pest Control Technology - Neutral
Published on Jul 10, 2025

How Telecom Cloud Computing Is Reshaping the Industry

The telecommunications industry is undergoing a profound transformation, driven by the convergence of cloud computing, 5G, artificial intelligence (AI), and machine learning (ML). At the heart of this shift lies the increasing need for scalable …

Source: European Business Magazine - Indeterminate
Published on Jul 10, 2025

How Sunhub Trader is streamlining deals for the entire industry

In a solar industry racing to keep up with rising demand and increasingly complex supply chains, one company is offering a smart, modern solution. A strategic hub where buyers and sellers meet, negotiate, and close deals in real time — Sunhub Trader is …

Source: Solar Power World - Neutral
Published on Jul 10, 2025

THG Fulfil to boost delivery and extend UK next-day service for Huddled

E-commerce solutions provider THG Ingenuity’s fulfilment and courier management solution THG Fulfil has partnered UK circular economy ecommerce group Huddled Group, to enhance the latter’s delivery capabilities. The collaboration will provide Huddled with …

Source: Retail Insight Network - Pending

03 days 19:46:24

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Published on July 11, 2025 - 05:49 GMT

Commercial Aircraft Video Surveillance Systems Market Size Expected to Reach $257.02 Million by 2030

Commercial Aircraft Video Surveillance Systems Market is estimated to reach $257.02 million by 2030, growing at a CAGR of 4.3% WILMINGTON, DE, UNITED STATES, July 11, 2025 /⁨EINPresswire.com⁩/ -- Supportive growth of commercial aviation industry …

Distribution channels: Aviation & Aerospace Industry, Business & Economy ...
Published on July 10, 2025 - 20:39 GMT

Climavision Selected by IRCAI and AWS for 2025 Compute for Climate Fellowship

LOUISVILLE, KY, UNITED STATES, July 10, 2025 /⁨EINPresswire.com⁩/ -- Climavision, the weather technology company combining proprietary radar networks with advanced numerical weather prediction (NWP) and AI forecasting, today announced it has been …

Distribution channels: Aviation & Aerospace Industry, Energy Industry ...
Published on July 10, 2025 - 18:55 GMT

Gillen Yacht Services Awarded Seakeeper Dealership for South Florida

As an authorized Seakeeper dealer, GYS delivers unmatched comfort and stability. Seakeeper gyros reduce boat roll by up to 95%, providing a smoother ride. FORT LAUDERDALE, FL, UNITED STATES, July 10, 2025 /⁨EINPresswire.com⁩/ -- Gillen Yacht …

Distribution channels: Aviation & Aerospace Industry, Business & Economy ...
Published on July 10, 2025 - 16:00 GMT

China Airlines Q3 Menu Brings Top American and Japanese Restaurants to the Skies

From L.A.’s Ginseng soup to Nagoya’s Misokatsu and Seasonal Summer Kaiseki, China Airlines unveils exclusive Q3 collaborations. LOS ANGELES, CA, UNITED STATES, July 10, 2025 /⁨EINPresswire.com⁩/ -- China Airlines (CAL), a Taiwan-based carrier, continues …

Distribution channels: Aviation & Aerospace Industry, Food & Beverage Industry ...
Published on July 10, 2025 - 15:30 GMT

Voler Systems Announces 2025 Spark Design Challenge for $20K in Engineering Services

Voler, a Silicon Valley leader in electronic design, announces the Spark Design Challenge. This initiative will award two $10K prizes in engineering services. SUNNYVALE, CA, UNITED STATES, July 10, 2025 /⁨EINPresswire.com⁩/ -- Voler Systems, a …

Distribution channels: Automotive Industry, Aviation & Aerospace Industry ...
Published on July 10, 2025 - 14:30 GMT

Hypersonic Weapons Market Soars with Advanced Propulsion, Defense Spending, and Global Competition | DataM Intelligence

Discover how the hypersonic weapons market is advancing with propulsion innovations, rising defense budgets, and heightened global security competition. NEW YORK, NY, UNITED STATES, July 10, 2025 /⁨EINPresswire.com⁩/ -- Market Overview :- The …

Distribution channels: Aviation & Aerospace Industry ...
Published on July 10, 2025 - 14:15 GMT

US Navy funds Eta Space to develop advanced cryogenic cooling systems

Eta Space awarded Phase I STTR contract in partnership with Florida State University ROCKLEDGE, FL, UNITED STATES, July 10, 2025 /⁨EINPresswire.com⁩/ -- Eta Space has been awarded a Phase I STTR contract to research rapid cryogenic cooling of …

Distribution channels: Aviation & Aerospace Industry, Business & Economy ...
Published on July 10, 2025 - 14:00 GMT

Gantrade Corporation Celebrates 50 Years of Excellence, Innovation, and Global Growth

Gantrade Corporation, a leading global chemical supplier, proudly marks its 50th Anniversary in 2025 MONTVALE, NJ, UNITED STATES, July 10, 2025 /⁨EINPresswire.com⁩/ -- Gantrade Corporation, a leading global chemical supplier, proudly marks its …

Distribution channels: Automotive Industry, Aviation & Aerospace Industry ...
Published on July 10, 2025 - 13:50 GMT

AUVSI Announces Addition of WingtraRAY to Green UAS Cleared List

ARLINGTON, VA, UNITED STATES, July 10, 2025 /⁨EINPresswire.com⁩/ -- The Association for Uncrewed Vehicle Systems International (AUVSI) today announced the addition of the WingtraRAY to the Green UAS Cleared List, highlighting AUVSI’s leadership in …

Distribution channels: Aviation & Aerospace Industry, Business & Economy ...
Published on July 10, 2025 - 13:00 GMT

Terbine Inducted Into NVIDIA Inception Program to Power Physical AI and Autonomous Machine Orchestration

Platform will form an new intelligent layer for managing millions of humanoid robots, autonomous delivery drones and fleets of self-driving long-haul trucks LAS VEGAS, NV, UNITED STATES, July 10, 2025 /⁨EINPresswire.com⁩/ -- Terbine, a leader in …

Distribution channels: Automotive Industry, Aviation & Aerospace Industry ...
Published on July 10, 2025 - 09:20 GMT

Commercial Drones Market Size Expected to Reach $21.69 Billion by 2030

Global commercial drones market was valued at $2.72 billion in 2020, and is projected to reach $21.69 billion by 2030, registering a CAGR of 23.7%. WILMINGTON, DE, UNITED STATES, July 10, 2025 /⁨EINPresswire.com⁩/ -- Technologically advanced …

Distribution channels: Aviation & Aerospace Industry, Business & Economy ...
Published on July 10, 2025 - 08:31 GMT

Godiva Bearings Publishes Free Expert Guide to Food-Grade Bearings for Food Production

New resource helps engineers and distributors specify, fit, and maintain hygienic, food grade, bearings for safer, more efficient operations. DUDLEY, WEST MIDLANDS, UNITED KINGDOM, July 10, 2025 /⁨EINPresswire.com⁩/ -- Godiva Bearings, the UK’s …

Distribution channels: Agriculture, Farming & Forestry Industry, Automotive Industry ...
Published on July 10, 2025 - 08:20 GMT

Aircraft Tires Market Size Expected to Reach $2.85 Billion by 2030

Global aircraft tires market was valued at $1.52 billion in 2020, and is projected to reach $2.85 billion by 2030, registering a CAGR of 6.7%. WILMINGTON, DE, UNITED STATES, July 10, 2025 /⁨EINPresswire.com⁩/ -- Increase in air passenger traffic …

Distribution channels: Aviation & Aerospace Industry, Business & Economy ...
Published on July 10, 2025 - 05:23 GMT

Aircraft Lighting Market Size, Share, Trends, Growth, Segmentation and Forecast

The global market is growing due to increasing air travel demand, advancements in lighting technology, and stringent safety and energy efficiency regulations. WILMINGTON, DE, UNITED STATES, July 10, 2025 /⁨EINPresswire.com⁩/ -- Aircraft lighting …

Distribution channels: Aviation & Aerospace Industry, Military Industry ...
Published on July 9, 2025 - 21:43 GMT

AUVSI Applauds Senate Confirmation of Bryan Bedford as FAA Administrator

ARLINGTON, VA, UNITED STATES, July 9, 2025 /⁨EINPresswire.com⁩/ -- The Association for Uncrewed Vehicle Systems International (AUVSI) congratulates Bryan Bedford on his confirmation by the United States Senate to serve as Administrator of the Federal …

Distribution channels: Aviation & Aerospace Industry, Electronics Industry ...
Published on July 9, 2025 - 19:59 GMT

STARRS Announces Town Hall With Stanley Ridgley

The guest speaker is Stanley Ridgley, PhD, a professor, former military intelligence officer and author of a new book. COLORADO SPRINGS, CO, UNITED STATES, July 9, 2025 /⁨EINPresswire.com⁩/ -- STARRS officials announce a town hall via Zoom with …

Distribution channels: Aviation & Aerospace Industry, Book Publishing Industry ...
Published on July 9, 2025 - 19:50 GMT

Gentzler Tool & Die Expands Offerings with New Design & Engineering Services

UNIONTOWN, OH, UNITED STATES, July 9, 2025 /⁨EINPresswire.com⁩/ -- Gentzler Tool & Die, a full-service manufacturing partner in Ohio, today announced the launch of enhanced engineering and design services, including CAD/CAM design, reverse …

Distribution channels: Automotive Industry, Aviation & Aerospace Industry ...
Published on July 9, 2025 - 17:01 GMT

Cyber Defense Advisors and Vanta Unveil Key CMMC Insights in Exclusive Webinar – Limited Spots Available

With the DoD’s CMMC deadline fast approaching, CDA and Vanta offer defense contractors a clear roadmap to compliance in a high-impact July 16 webinar. STAMFORD, CT, UNITED STATES, July 9, 2025 /⁨EINPresswire.com⁩/ -- Cyber Defense Advisors and …

Distribution channels: Aviation & Aerospace Industry, Business & Economy ...
Published on July 9, 2025 - 16:59 GMT

AAlimousine and Sedan Expands Premium Transportation Services to Reagan National Airport (DCA)

Washington, DC’s trusted luxury car service now offers seamless airport transfers at DCA, catering to business travelers, tourists, and diplomats with safety. VIENNA, WA, UNITED STATES, July 9, 2025 /⁨EINPresswire.com⁩/ -- AAlimousine and Sedan …

Distribution channels: Automotive Industry, Aviation & Aerospace Industry ...
Published on July 9, 2025 - 16:31 GMT

Small Satellite Conference Partners with SmallSat Revolution Podcast to Spotlight 2025 Speakers and Sessions

New collaboration to provide early insights into the key topics, technologies, and innovations that will be explored at this year’s event. ALEXANDRIA, VA, UNITED STATES, July 9, 2025 /⁨EINPresswire.com⁩/ -- The Small Satellite Conference, the world’s …

Distribution channels: Aviation & Aerospace Industry ...